Help & FAQ
- Free to usePremium is one payment. No subscription.
- Works offlineNo account. Buying or restoring Premium needs a connection.
- Your drawings stay on your deviceThey are never uploaded.
- iPhone, iPad, Mac and AndroidPremium follows your App Store or Google Play account.
Painting in Trazu
Mediums and papers: what can I paint with?
A full paint engine, free from your first stroke. Seven mediums, each with its own feel: Basic, Oil, Watercolor, Charcoal, Chalk, Ink and Pastel. Nine papers, from smooth to canvas, kraft and blueprint. Premium adds the tools and papers of the old masters.
Study views: what do they show?
A way to check your painting while you can still fix it:
- Values: grayscale, so you read the light and dark
- Temperature: warm against cool
- Saturation: where your color works and where it has gone muddy
- Contrast: the lights and darks pushed apart, so the structure reads clearly
They come with Premium.
Golden ratio: can I compose on it?
Yes, with Premium. Tap Guides and turn on the Golden spiral, Golden section or Golden triangles, or dynamic symmetry, harmonic armature and rabatment. The guides are just for you and never show in your export. The rule of thirds, diagonals, center and grid are free.
Free and Premium
Free or paid: what does Premium add?
Trazu is free to use, with no time limit. Premium is one payment, not a subscription. You see the price in your currency before you pay, and Apple or Google handles the payment.
Free
- Seven mediums and nine papers
- The rule of thirds, diagonals, center and grid guides
- Up to 3 layers in each drawing
- Up to 10 saved drawings. Delete one to start another.
- Export as PNG or JPEG
Premium
- The masters’ tools: silverpoint, conté, scumble, blending stumps and airbrush
- The masters’ papers: black pastel ground, laid Ingres and terracotta
- The four study views
- Every composition guide, from the golden spiral to dynamic symmetry
- Up to 20 layers in each drawing
- Transparent PNG export
- Unlimited drawings
Premium on another device: do I pay again?
No. Your Premium is still yours. It belongs to your App Store or Google Play account.
- Open the Premium tab.
- Tap Restore purchase.
Use the same account you bought with. There’s no separate login. Apple and Google are separate stores, so a purchase on iPhone does not carry over to Android.
Saving and your drawings
Exporting a drawing: how?
In Drawings, tap the three dots on a drawing, choose Export, then PNG or JPEG. Then:
- iPhone and iPad: the share sheet opens. Choose Save Image to keep it in Photos.
- Android: choose Save and pick where it goes, or Share to send it.
- Mac: choose a folder to save it in.
A PNG with a Transparent background comes with Premium.
Deleting a drawing: how?
In Drawings, tap the three dots on the drawing and choose Delete. We ask you to confirm first, because a deleted drawing cannot be recovered.
Your privacy
Drawings: do they stay private?
Yes. Your drawings are saved on your device and never uploaded, and there’s no account.
Trazu sends anonymous usage statistics and crash reports, tied to a random ID. They carry no artwork and nothing that identifies you. Their only job is to help us make Trazu better.
On iPhone, iPad, and Android, uninstalling Trazu removes your drawings, so export anything you want to keep. On Mac, deleting the app does not remove its data: delete the drawings in the app first if you want them gone.
Still need help?
If something is not working or you have a question, go to Settings and tap Send us a message, or email us. For anything about Premium, tell us which device and which store you bought on.
support@paintingstack.com